tbage Privacy Policy — Your In Data Protection Our Commitment

Welcome to tbage.pro. We — the tbage online gaming platform — place the highest importance on our users' privacy. This Privacy Policy is designed to explain how tbage collects your personal information, how and where it is used, and what measures are taken to keep it secure.

By browsing the tbage website, creating an account, or using any of our services, you agree to this Privacy Policy. If you do not agree, please refrain from using our platform.

Tbage collects various types of information from different sources. Full details are provided below:

Information You Provide to Us Directly

• At the time of registration: Your full name, email address, mobile number, date of birth, and your preferred username and password
• KYC Verification Period: National ID number, passport or driving licence photo, and your selfie
• At the time of deposit: bKash/Nagad/Rocket number, bank account details, transaction ID
• In support communications: Any information provided along with your queries, complaints, or requests

Automatically Collected Information

• Your device's IP address and geographic location (down to city level)
• Browser type, operating system, and device model
• Time spent on the platform and pages visited
• Gaming activity — which games you played, how many times, and when
• Date and time of login and logout

Tbage uses your information only for specific, legitimate purposes. We never use your data for anything excessive or unrelated to the service.

• Service Delivery: Managing your account, delivering gaming services, and processing deposits and withdrawals
• Identity Verification: Managing the KYC process to verify age and identity
• Security: Detecting and preventing fraud and suspicious activity
• Contact: Delivering important updates, transaction confirmations, and customer support
• Platform Improvement: Analyzing usage patterns to improve service quality
• Legal Obligations: Retaining data and reporting to authorities in compliance with applicable law
• Promotional Communications: Sending offers and bonus information only with your consent

Tbage never sells your personal information. However, in certain circumstances, limited data may need to be shared:

• Payment Gateway: Only the information necessary to complete transactions with bKash, Nagad, and banking partners
• Gaming Providers: Minimum necessary data shared with providers such as Evolution Gaming and Pragmatic Play to operate games
• Legal Authorities: Disclosure of information in response to a valid court order or lawful request from a regulatory authority
• Fraud Prevention: Sharing information with relevant authorities to prevent money laundering or fraud

All third-party partners are contractually obligated to maintain the same standard of privacy protection. They may not use your data for any other purpose.

Tbage protects your data using internationally recognized security technologies. Here is what our security infrastructure includes:

• 256-bit SSL/TLS Encryption: All data exchanged between your browser and our servers is encrypted
• Two-Factor Authentication (2FA): OTP verification for an additional layer of security
• Firewall Protection: Multi-layered firewall to prevent unauthorized access to servers
• Security Audit: Regular third-party security reviews and penetration testing
• Data Encryption: Stored sensitive data is protected with AES-256 encryption
• ISO 27001 Certified: Our data centers comply with international security standards

Tbage uses cookies to enhance your browsing experience and ensure the platform functions correctly. We use three types of cookies:

• Essential Cookies: Maintaining login sessions and ensuring security — the platform cannot function without these
• Analytics Cookies: Which pages are visited most, and where issues arise — this information is used to improve our service
• Marketing Cookies: To show you relevant offers based on your preferences — these can be declined

You can delete or disable cookies at any time through your browser settings. Please note that disabling essential cookies may cause certain site features to stop working.

As a tbage user, you have certain fundamental rights over your own data. We fully respect all of these rights:

Tbage strictly does not serve anyone under the age of 18. Our KYC process is specifically designed to verify age. If we determine that an account belongs to a minor, it will be closed immediately and all associated data will be permanently deleted.

If you become aware that a minor is using our platform, please notify our support team.

Tbage does not retain your data longer than necessary. How long each piece of information is kept depends on its purpose and any applicable legal requirements.

• Personal data is retained for up to 5 years after account closure
• Financial transaction records are retained for 7 years for legal compliance
• Gaming history is not retained for more than 2 years
• Data from inactive accounts is partially and automatically deleted after 3 years
• Support conversations are retained for 1 year

Tbage may update this Privacy Policy from time to time. If any significant changes are made, we will post a notice on our website and notify registered users by email.

Continued use of the platform after any changes will be taken as acceptance of the updated policy. We recommend checking this page regularly.